Shipping Policy

Last updated: June 15, 2026

Production & Processing

All Muselula gowns and dresses are expertly handcrafted in our professional workshops in China. Each piece undergoes meticulous quality inspection before shipment.

Standard Production: 45 working days (from order confirmation)
Rush Production: 30 working days — available for an additional 30% of the order value (select "Rush Customization" at checkout)

Shipping Destinations & Rates

We ship worldwide from our warehouse in Guangzhou, China. All prices are in USD.

Destination	Shipping Method	Cost
United States	Standard Shipping	FREE
United States	Express Shipping	$15.00
International	Standard Shipping	FREE
International	Express Shipping	$19.99

International Shipping Coverage

We ship to over 80 countries and regions worldwide, including: United States, Canada, United Kingdom, Australia, Germany, France, Italy, Spain, Netherlands, Belgium, Switzerland, Austria, Sweden, Norway, Denmark, Finland, Ireland, Japan, South Korea, Singapore, Malaysia, Thailand, Vietnam, United Arab Emirates, Saudi Arabia, Israel, Brazil, Mexico, Chile, and many more.

Shipping Times

Shipping times are in addition to the production lead time (45 working days standard / 30 working days rush).

United States: 7–15 business days (Standard), 5–10 business days (Express)
Canada & Europe: 7–15 business days
Asia Pacific: 5–12 business days
Australia & New Zealand: 10–20 business days
Other Regions: 10–25 business days

Order Processing

A 50% deposit is required to confirm your order.
The remaining balance must be paid before shipment.
You will receive a shipping confirmation email with tracking information once your order is dispatched.

Customs & Duties

International orders may be subject to import duties, customs duties, and taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the shipping cost. Please check with your local customs office for details.

Shipping Restrictions

We currently do not ship to PO Boxes, APO/FPO addresses, or remote islands where standard carrier delivery is unavailable. Please provide a physical street address for delivery.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can track your order status at any time by contacting our customer service team.